• Develop relations with unit owners, residents and the Board of Directors.
• Prepare welcome letters, mailers and notices to all owners and appropriate persons. Maintain current owners   

   list as provided by the owners.
• Handle all owner and appropriate persons concerns, questions, requests and expedite them in an appropriate

   and efficient manner.
• Obtain and arrange for the day to day operational contracts such as; waste removal, HVAC system, cleaning,

   landscaping maintenance and painting.
• Obtain competitive cost saving contracts.
• Assist the Board in retaining professional consultation with respect to reserve fund studies, engineering reports,

   audits, change of bylaws (if needed), insurance, legal and so forth.
• Monthly, daily and annual preventative maintenance programs.
• Assist the Board in preparing an Annual Budget.
• Arrange for an adequate Reserve Fund plan to allow for the proper upkeep of the property.
• Arrange for an annual Audit.
• Provide monthly financial statements issued by the 20th of the month. Includes; detailed monthly operating

   statement, income statement, balance sheet and aging report.
• Ensure that surplus funds are invested securely i.e.; GIC’s and Reserve Funds.
• Maintain separate trust accounts for the operating and reserve fund accounts.
• Collection of contribution arrears. Delinquent owners will receive appropriate collection notices, followed by a

   caveat registered against the unit. Mortgage companies and/or council are contacted for assistance in this area. • Interest is calculated and all incurred costs are charged back to the unit owner.
   Issue estoppels certificates, copies of the budget, minutes, insurance certificate and copies of the financial

   statements as request and more.